When Can I Make A Public Liability Claim For Health Spa Injury Compensation?

In this guide, we will explain whether you could claim health spa injury compensation after an accident that the fault of another party. As me move through this guide, we discuss the eligibility criteria that need to be met in order for you to make a personal injury claim, the evidence you could provide to substantiate your case, and how compensation is calculated to address the different ways you have been impacted by your injury.

Additionally, we discuss the duty of care those in control of a public place owe and provide examples of how an accident in a public place, such as a spa, could occur if this duty is breached.

Later in our guide, we discuss the benefits of working with a personal injury solicitor from our panel who offers their terms under a type of No Win No Fee contract. This typically means you won’t have to pay them for their work upfront or as the claim proceeds.

For further guidance on public liability claims, please get in touch using the contact details below:

  • Call us on 020 8050 2736
  • Speak to an advisor through our live chat feature.
  • Fill out our contact form.

A bowl filled with water and flowers on a table with candles and towels.

Jump To A Section 

  1. When Are You Eligible To Make A Health Spa Injury Compensation Claim?
  2. Examples Of Negligence That Could Lead To A Health Spa Injury
  3. How Much Compensation For A Health Spa Injury?
  4. Evidence That Could Help You Claim For Injuries In A Health Spa
  5. Claim Health Spa Injury Compensation On A No Win No Fee Basis
  6. More Resources About How To Claim If Injured At A Health Spa

When Are You Eligible To Make A Health Spa Injury Compensation Claim?

The Occupiers’ Liability Act 1957 requires those in control of a public space, also known as occupiers, to take steps and implement measures to ensure the reasonable safety of those using the space for its intended purpose. This is the duty of care they owe. If they fail to uphold this duty, it could lead to an accident in which a member of the public suffers an injury.

In order to begin a claim for health spa injury compensation, you need to prove the following:

  • A duty of care was owed to you.
  • This duty was breached.
  • You have suffered physical and/or psychological harm because of the breach.

All three criteria set out the definition of negligence in tort law, which must be proven for you to have an eligible personal injury claim.

To speak with an advisor regarding your potential claim and how to begin seeking compensation, you can get in touch using the number above.

Examples Of Negligence That Could Lead To A Health Spa Injury

There are several ways accidents could occur in health spas leading to an injury. For example:

  • There is a failure to ensure that gym equipment is safe for use and despite a report being made about a faulty machine, no steps are taken to address the issue. As a result, a customer sustains soft tissue injuries to the neck and shoulder when using the faulty equipment in a health spa accident.
  • There are no warning signs put up to alert customers of a slippery surface causing a customer to slip on a wet floor. As a result, they suffer a broken hip and head injury.

It’s important to note that not all health spa injuries will result from an occupier failing to adhere to their duty of care. As such, it’s not always possible to make a health spa accident claim. In order to do so, you need to prove negligence occurred.

To discuss your specific case and find out whether you’re eligible to claim compensation, call an advisor on the number above. They can offer further guidance on health spa injury claims.

How Much Compensation For A Health Spa Injury?

The personal injury compensation payout you’re awarded in a successful claim can be made up of up to two heads of loss. General damages compensate you for the pain and suffering caused by your physical and/or psychological injuries.

As part of the claims process, you may be required to attend an independent medical assessment. If you instruct a solicitor to represent you, they can arrange this on your behalf. The medical report produced from this assessment can be used to help value the general damages portion of your settlement alongside other publications, such as the Judicial College Guidelines (JCG). The JCG provides a list of guideline award brackets for different types of injuries.

Compensation Guidelines

The following table contains JCG figures, except for the first line. Please use these figures as a guide only as how much compensation you’re awarded for a successful claim will differ depending on your specific circumstances.

Type of InjurySeverityNotesAward Bracket Guideline
Multiple Severe Injuries with Financial LossesSevere An award compensating for the pain and suffering of multiple severe injuries plus the financial expenses incurred, such as lost income, care costs, and medical costs.Up to £500,000 plus
HeadModerate (i) Cases of moderate to severe intellectual deficit with impact on personality and senses such as sight and speech. There is also a significant risk of epilepsy and loss of employment prospects.£150,110 to £219,070
PelvisSevere (i) Extensive pelvic fractures involving a dislocation to the lower back joint and ruptured bladder, for example.£78,400 to £130,930
NeckSevere (ii) Serious fractures or damage to cervical spine discs that create disabilities of a considerable severity. For example, permanent damage to the brachial plexus or cases of substantial loss of movement in the neck and lost function in one or more limbs.£65,740 to £130,930
LegSevere (iii) Serious comminuted or compound fractures or joint or ligament injuries.£39,200 to £54,830
ArmsLess SevereSerious fractures affecting one or both forearms causing a significant permanent residual disability that is either functional or cosmetic.£19,200 to £39,170
BackModerate (i) Compression/crush fractures affecting the lumbar vertebrae causing a substantial risk of osteoarthritis and constant discomfort and pain.£27,760 to £38,780

Claiming Financial Losses After An Accident At A Spa

The other head of loss is known as special damages. It awards compensation to reimburse for the financial losses you’ve incurred as a result of your injuries. For example, if your injuries prevented you from working, the lost earnings could be included as part of your claim. As could the cost of adaptations that you needed to make at home after the injury as well as medical bills and travel costs.

You must provide proof of these financial costs so keep hold of any documentation, such as payslips, invoices and receipts.

To find out how much compensation you could potentially be owed, please get in touch with an advisor. They can provide a free valuation of your case and help you understand how health spa injury compensation payouts are calculated.

Stacks of coins representing compensation for a spa accident claim.

Evidence That Could Help You Claim For Injuries In A Health Spa

To strengthen your potential health spa injury compensation claim, it is important to collect as much evidence as possible to show negligence occurred. As such, you might find it beneficial to collect the following:

  • CCTV footage that shows your accident and any hazards.
  • Photos that show your injuries.
  • Contact details for witnesses to the accident. A supporting statement can be collected from them at a later date.
  • Copies of medical records showing any medical appointments you have attended for treatment and the symptoms you suffered.

If your claim is valid and you choose to work with a personal injury solicitor on our panel, they can help you gather evidence to build your case. Read on to find out more about how they can help you. Alternatively, call an advisor to potentially be connected with a solicitor who can start working on your case.

Claim Health Spa Injury Compensation On A No Win No Fee Basis

Appointing a solicitor isn’t a legal requirement for starting a personal injury claim. However, it can benefit you as they can help guide you through the often complex claims process and ensure you receive a fair settlement.

Our panel of expert personal injury solicitors have experience handling claims for health spa injury compensation and can offer their helpful services through a version of a No Win No Fee contract known as a Conditional Fee Agreement (CFA). You could benefit from some notable advantages to starting a compensation claim with a solicitor under the terms of a CFA, such as:

  • You don’t have to pay any solicitors fees upfront or for their ongoing services.
  • If your claim succeeds, your solicitor will require you to pay a success fee. The success fee is a percentage of your compensation. However, it is subject to a legal cap ensuring you keep the majority of what has been awarded to you.
  • Should the claim fail, no success fee will be deducted.

If you’re interested in learning more about working with a No Win No Fee solicitor from our panel, you can get in touch with our helpful team. They can offer a free initial consultation and after determining that you have a valid health spa injury claim, they can connect you with a solicitor who could begin working on your case.

For more information or if you have any other questions about public liability claims, you can:

  • Call us on 020 8050 2736
  • Speak to an advisor through our live chat feature.
  • Fill out our contact form.

A friendly solicitor helping someone claim health spa injury compensation.

More Resources About How To Claim If Injured At A Health Spa

For more helpful personal injury claims guides:

Lastly, these external links offer more help:

If you have any other questions about making a public liability claim for health spa injury compensation, call an advisor using the number above.