How To Claim Accident In A Supermarket Compensation

By Stephen Michel. Last Updated 23rd May 2024. If you are seeking to claim compensation following an accident in a supermarket, you have come to the right place.

In this guide, you will learn how much compensation for a fall in a supermarket you might receive. We’ll also discuss accident payout examples and what a valid shop accident claim may look like.

When claiming compensation for an accident in a supermarket, you must be able to prove that your injury was caused by a third party that owed a legal duty of care to you. If this duty of care was breached and the third party acted negligently, resulting in you suffering harm or loss, you may have grounds for a valid personal injury claim

Our panel of personal injury solicitors are trained to deal with supermarket accident compensation claims and may help you make a No Win No Fee claim. You can contact us to find out more, or you can speak to an advisor by:

  • Calling us using the number above
  • Using our live chat window
  • Requesting a call back to claim online

a shopping trolley moving along a supermarket aisle

Choose A Section

  1. The Eligibility Criteria To Make An Accident In A Supermarket Compensation Claim
  2. How Is Compensation Calculated In Supermarket Accident Claims?
  3. How Can Accidents In Supermarkets Happen?
  4. Advice On Proving An Accident In A Supermarket Compensation Claim
  5. Make A Supermarket Accident Claim With A No Win No Fee Solicitor
  6. More Information On Claiming Compensation For An Accident In A Supermarket

The Eligibility Criteria To Make A Supermarket Accident Claim

When you are in a public space, such as a supermarket, then the controller of that area owes you a duty of care under the Occupiers’ Liability Act 1957. It means that the controller should take steps to ensure the reasonable safety of those who visit the public space.

As an example, if a spillage occurs in one of the aisles inside a supermarket, then the controller of the public space should take steps, such as setting up a wet floor sign, to address this hazard as part of its duty of care.

If you have been injured in an accident in a supermarket, then you may have valid grounds to start a claim for compensation. Supermarket accident claims require claimants to prove the following:

  • A supermarket owed you a duty of care.
  • They breached the duty of care which they owed you.
  • You were injured as a direct consequence of this breach.

For more advice about the eligibility criteria for supermarket accident claims, contact our advisors for free today either online or on the phone. Our team can also answer other questions you may have about claiming, such as how much compensation for a fall in a supermarket can be claimed.

How Is Compensation Calculated In Supermarket Accident Claims?

You may have questions about the amount of compensation you could receive, such as “How much compensation for a fall in a supermarket can I claim?” Compensation for successful supermarket accident claims can include general damages and special damages. General damages provide compensation for whatever pain and suffering has been caused by your injuries. The amount you may be offered for general damages will depend mainly on what type of injuries you’ve suffered and how severe they are deemed to be.

Those valuing your claim may refer to the Judicial College Guidelines (JCG) for help. This document lists compensation guidelines for various injuries. We have listed some of these in the table below, aside from the first entry.

InjurySeverityCompensationNotes
Multiple serious injuries with special damagesSeriousUp to £1,000,000+Compensation for suffering multiple serious injuries and their special damages such as lost earnings and medical expenses.
Brain damageVery Severe£344,150 to £493,000Little evidence of any meaningful response to their environment and requiring full-time nursing care.
BackSevere (iii)£47,320 to £85,100Soft tissue injuries, disc fractures or disc lesions causing continuing pain and discomfort.
LegsSevere (iii) Serious£47,840 to £66,920Ligament or joint injuries, or serious comminuted or compound fractures causing instability.
AnkleModerate£16,770 to £32,450Ligametnous tears or fractures causing serious disabilities such as difficulty walking on uneven ground.
ShoulderSerious£15,580 to £23,430Damage tot he lower brachial plexus with a dislocated shoulder.
ArmsSimple Fractures£8,060 to £23,430Affecting the forearm.
FootModestUp to £16,770Puncture wounds, simple metatarsal fractures and ruptured ligaments.

Special Damages In Supermarket Accident Claims

If you can claim general damages, then special damages may also be included in your payout. Special damages compensate you for financial losses that have occurred due to your injuries. Examples of what may be covered by special damages includes:

  • Loss of earnings if your injuries from the supermarket accident have forced you to take unpaid time off work to recover.
  • The cost of medications you require or certain private treatments, such as chiropractor sessions.
  • Travel costs for attending vital appointments.

Providing evidence of these losses with documents such as bank statements and payslips could help you with claiming special damages.

For more advice on how much you could potentially claim following an accident in a supermarket, please contact our advisors for free today.

How Can Accidents In Supermarkets Happen?

To understand how you can claim compensation for an accident in a supermarket, we will discuss examples of how an accident may happen as a result of the supermarket’s negligence. Your shop accident claim could be successful if you were injured as a result of a supermarket breaching their duty of care to you.

  • Slips, trips or falls: An accident type, such as a sprained ankle, may be caused by a spillage of food and liquid. The occupiers should clear hazards as soon as is reasonably possible and, in the meantime, should erect a warning sign of the wet floor.
  • Handling, lifting or carrying: If employers do not provide adequate manual handling training, supermarket employees could sustain a back injury by pulling a muscle in their back.
  • Struck by a falling object: Items may fall from shelves and hit you if supermarket staff do not correctly place goods. Employers should train staff on how to correctly stack shelves to avoid customers or employees being injured by a moving object.

If your accident does not involve any of the hazards mentioned above, don’t worry as you could still potentially claim for an accident in a supermarket compensation. Speak to our advisors for a free consultation with no obligation. 

Advice On Proving An Accident In A Supermarket Compensation Claim

On that last point, it is incredibly important that you collect evidence to support your claim. Without any evidence, supermarket injury compensation claims are likely to fail. A first port of call would be to seek medical attention. Not only could this save your life depending on the severity of your injury, but hospitals can then provide detailed information on your diagnosis and prognosis to assist with your claim. Additionally, you could:

  • Obtain CCTV footage of your accident
  • If you are an employee, record the incident in your work’s accident report book
  • Gather the contact details of any witnesses who can provide a statement
  • Take photographs of your injury and the scene of the accident
  • Complete a medical assessment

If you make a claim with a solicitor from our panel, they could organise a private medical assessment for you. A medical report can prove the extent of your injuries. Therefore, it might be in your interest to seek legal advice from Personal Injury Claims UK.

Make A Supermarket Accident Claim With A No Win No Fee Solicitor

Using a No Win No Fee solicitor may offer a stronger chance of getting your accident in a supermarket compensation. You’ll only pay a No Win No Fee solicitor if they get you your compensation. Therefore, they have more of an incentive to help you put forward a successful claim. If you are successful in getting a payout for a supermarket accident, you’ll pay a legally capped fee from your compensation to your solicitor.

It’s worth noting that a No Win No Fee solicitor will discuss any costs with you before beginning legal proceedings, therefore expelling any hidden costs. Our panel of personal injury solicitors offer their services on a No Win No Fee basis to give you a more feasible way of funding legal representation.

Get Advice On Claiming Accident In A Supermarket Compensation 

When claiming your accident in a supermarket compensation, it is crucial that you do so before the time limit. The Limitation Act 1980 is legislation that sets your time limit as being three years from the date of your injury, or three years from when you became aware that the supermarket’s negligence caused your accident. 

Our panel of personal injury solicitors could use their experience and expert knowledge to help you cover all bases of a claim, including making a claim within the time limit. An advisor can put you in touch with a solicitor, but only if your claim is legitimate. For more information, you can contact us, or:

  • Use the live chat feature to connect instantly with our team
  • Call for free legal expert advice
  • Begin a claim online

Shopping basked filled with fruit sits on an aisle floor in a supermarket

More Information On Claiming Compensation For An Accident In A Supermarket

The following resources may help you understand more about claiming compensation for an accident in a supermarket.

Statutory Sick Pay (SSP) – Find out what you could be owed for taking sick leave following an injury.

When to call 999 – NHS advice on when to seek urgent medical attention.

Accident book – An essential document provided by the Health and Safety Executive for employers and employees.

Here are some more of our guides for further reading:

We have now come to the end of our guide on accident in a supermarket compensation. If you are ready to take action, get in touch now.